Frequently Asked Questions

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New Horizons -Denver offers primary care and provide treatment for chronic and acute problems in addressing Arthritis, Asthma, COPD, Diabetes, Endocrine issues, Hypertension, Kidney disease. We can provide wellness visits, workplace and executive physicals. We can provide routine immunizations. We can also address conservative treatment and complete evaluations before referring cardiology, gastroenterology, dermatology, and neurology and other specialty

New Horizons -Denver offers a range of women's health services, including annual exams, Pap smears, mammograms, and prenatal care.

New Horizons -Denver offers mental health services, including counseling and medication management for conditions such as anxiety, depression, and bipolar disorder.

New Horizons -Denver needs to you to keep your credit card on file. The credit card is charged for any patient responsibility as decided by the insurance. We provide most affordable care and your bill will never be more than $250 for the visit if insurance does not cover your visit. 

New Horizons -Denver closes for lunch at 12 noon and opens again at 1:30 pm. 

Our address is 925 S Niagara St Ste 480 Denver CO 80224. We are in a building name Monaco Tower. Closest big intersection is Monaco and Leetsdale/Parker.  We are in the fourth floor of this building. 

Our fax number is 720.216.1934

Sometimes doctor gets backed up and calls can happen up to 30 minutes late. If you have waited for more than 3 minutes you can send us a message on text 720.400.8935 and doctor will call you on your cell phone when she is ready for you. 

We accept all major insurances such as Aetna, BCBS (Blue Cross), Cigna, Humana, Medicare, Medicaid, UnitedHealthcare, UMR and other employer provided plans. If your plan says PPO you can even use us for in network prices.  If your plan says HMO, you must first talk to your insurance and designate us as your primary care before seeing us. Since we are most affordable most insurances readily accommodate  your request. 

 Adult Specialties Available (21): Addiction Medicine, Allergy/Immunology, Cardiology, Dermatology, Endocrinology, Gastroenterology, Geriatric Medicine, Hematology/Medical Oncology, Hepatology, Infectious Disease, Nephrology, Neurology, OB/GYN - Adolescent/Adult, Orthopedics, Otolaryngology (ENT), Pain Medicine, Physical Med/Rehab, Psychiatry, Pulmonology/Sleep Medicine, Rheumatology, Urology 

All the referrals are done only after an evaluation.  If you need a referral please book an appointment

We provide appointments for new patient, follow up patient, vaccination, annual wellness visit, employment physical and video visits. 

We provide all refills at the time of the visit itself. Depending on your care plan, you may be asked to follow up in 1 month, 3 months or 6 months.  These follow ups are required to meet the standard of care. If you miss a follow up we provide an emergency prescription refill for 21 days so that you can get back on the follow up schedule.

We provide timely response for all the faxes from the pharmacy. Many times pharmacies do not fax us and instead  ask you to ask us to call them. In such cases we request you to ask your pharmacist to fax us what clarification they need over fax. We respond to faxes in a timely manner.

This typically means, the insurance plan is denying your medication because it is deemed too expensive. In such a case, either we can change the medicine to something acceptable to your insurance plan. This is the preferred option to avoid phone tag. Please ask the pharmacist to change the medication to what could be covered and dispense it to you instead. If they need special authorization please ask them to contact us over fax. Our fax number is 720.216.1934.  We can then change prescription accordingly.  Other option is to file an appeal with the insurance. This process is time consuming and does not have any guaranteed outcome. So we ask you to check with the pharmacist how much the medicine will cost as self pay. If the self pay rates are affordable to you, you can get medicine as self pay because with Insurance probably your copay will be much more than the actual cost of the medicine!

If you text our phone "THREE" you are requesting help from our AI agent who also listens to our board messages. AI will typically ask you. "So how can I help you within 3 minutes!"  You can provide your query and we all will jump in when AI can not answer!  For most of the time AI actually helps!